Facebook pixel

CAREERS

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E. .

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

Karim Rashid

BENEFITS

EMPLOYEE DISCOUNT

We offer a generous discount to all of our BoConcept employees across our designer range.

CYCLE TO WORK SCHEME

Our cycle to work scheme means a big discount on a new bike, paid back through pre-tax salary over a 12 month period.

EXCLUSIVE STAFF EVENTS

From company trips to our head office in Denmark, training across the UK and days and evenings out, working hard goes hand in hand with playing hard.

VACANCIES

EDINBURGH SHOWROOM

the storefront of Edinburgh furniture store Boconcept

Our Edinburgh Showroom has been in operation since 2016 and has built up a strong, close-knit team that has created a strong client base. Our showroom is currently the largest in Scotland and boasts two floors of modern Danish furniture.

Assistant Manager

ABOUT THE ROLE

We are looking for an experienced and commercially aware Assistant Store Manager to join our team. Working alongside the store manager, you will help to ensure maximal performance of your store, hitting and exceeding key KPIs and targets and boosting sales, whilst providing the team with exceptional leadership at every turn. You will be responsible for ensuring that the customer experience is flawless from start to finish, and that every aspect of the store runs smoothly. We need somebody confident and engaging, with a true skill for sales, and an infectious enthusiasm for design and interiors.

OVERALL RESPONSIBILITY

· Ensure the successful operation of the store according to the BoConcept brand standards.

· Work with the store manager to plan and delegate store responsibilities to the team, to ensure the optimal operation of the store

· Drive the team to exceed sales and operational targets, consistently meeting monthly/quarterly/annual KPIs. · Help to improve the store turnover, using space and category management to optimise the turnover/m2
· Work with key figures to evaluate the store’s performance and identify key development areas.
· Provide outstanding customer service, leading the way with the team.

· Represent the company image and be a proactive ambassador in the community.

· Assist the store manager in conducting progress meetings and appraisals in a timely manner for all team members, setting them smart objectives to work towards.

OUR IDEAL CANDIDATE

· Enjoys a scoreboard, and needs to know if they are winning or losing. · Has a high internal emotional need to succeed.
· Tends to see opportunities where others would see problems.
· Loves to be measured and held accountable for their results.

· Has the technical ability to do the job.
· Is humble enough to ask for coaching.
· Is confident enough to lead a team of A players
· Is exceptionally organised, and a natural multitasker
· Is commercially savvy, with ideas for how to make their store better

REQUIREMENTS

· A minimum of 1 year of management experience
· A background in sales, preferably within the furniture/interiors industry · Has a provable track record of leading a team to success

This is an exciting opportunity to join a growing, passionate team who are dedicated to Danish design, and supplying high quality furniture and excellent service to our customers. The role holds tremendous potential for professional development, as the right candidate would find themselves as a key team member in this growing business.

This role is full time, 40 hours per week. Working pattern is 5 days out of 7. Weekend and holiday working will be required.

30 days holiday per year.
Salary: £28,000 + bonuses Reference ID: EDI-ASM-FT
Job Types: Full-time, Permanent

 

APPLY HERE

Design Consultant (full time)

Do you have a passion for selling modern interior design in a beautiful retail store environment? Here at BoConcept, we are looking for a full-time Sales & Design Consultants for our Edinburgh showroom.

ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E. .

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

ABOUT THE ROLE

A typical working day in BoConcept Edinburgh might start with a morning meeting with your colleagues, discussing key design projects, sharing ideas and best practices, and updating your colleagues on your planned tasks and appointments for the day. From there, you may spend the morning working on a design proposal for a client who contacted you the previous day, while one of your colleagues pops out to do an at-home design visit with a client, and another is re-styling one of the showroom studios. Your afternoon could be spent contacting your existing and potential clients, while one colleague works on a design with a walk-in customer, and another is collating accessories for a styling appointment and coordinating a show-home with our logistics team.

No two days are alike at BoConcept Edinburgh, but the core element is always the same: We offer exceptional design advice and customer service to a design-conscious customer, helping them make an intelligent and informed buying decision, and creating their perfect space.

All Sales/Design Consultants will be fully trained to use Roomplanner – our in-house design software – to help customers design their customised furniture and plan the layout of their homes.

All Sales/Design Consultants will be provided with in-depth product and sales training, and teams work to individual and store monthly sales targets.

WHO WE’RE LOOKING FOR

Our Ideal Candidate:
· Is sales driven, with a proven track record in exceeding set goals and targets
· Is devoted to exceeding customer expectations at all stages of the sales process
· Can demonstrate their ability to grow sales through strong customer relationships
· Has experience in interior design and/or selling furniture, or can demonstrate a flair in the field · Has the ability and maturity to manage their own time responsibly
· Has good IT skills, with the ability to learn new programs quickly
· Has a bright personality and self-confidence
· Has ambition to succeed, with the courage to dive in at the deep end

A working knowledge of Adobe Photoshop/InDesign is advantageous, but basic training will be provided.

A background in interiors & design is advantageous, but not essential. If you have a flair and appreciation for design and interiors, we can teach you all the rest.

Full-time working pattern is 5 days out of 7, Mon – Sun.
Part-time working pattern is negotiable. Please state your preferred hours in application. Weekend and bank holiday working is required.
Full-time holiday entitlement is 30 days per year.

In return for your services, we offer a highly competitive basic salary with an excellent bonus structure; fantastic employee perks; a varied working week; and free coffee on tap, all day, every day.

Reference ID: EDI-DC-FT

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Additional pay:

  • Bonus scheme
  • Quarterly bonus

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Bachelor’s (preferred)

Experience:

  • Design: 1 year (preferred)
  • Sales: 1 year (required)
  • High-end sales: 1 year (preferred)

Work remotely:

  • No

 

APPLY HERE

Design Consultant (part time)

Do you have a passion for selling modern interior design in a beautiful retail store environment? Here at BoConcept, we are looking for a Part-time Sales/Design Consultant for our Edinburgh showroom.

ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E. .

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

ABOUT THE ROLE

A typical working day in BoConcept Edinburgh might start with a morning meeting with your colleagues, discussing key design projects, sharing ideas and best practices, and updating your colleagues on your planned tasks and appointments for the day. From there, you may spend the morning working on a design proposal for a client who contacted you the previous day, while one of your colleagues pops out to do an at-home design visit with a client, and another is re-styling one of the showroom studios. Your afternoon could be spent contacting your existing and potential clients, while one colleague works on a design with a walk-in customer, and another is collating accessories for a styling appointment and coordinating a show-home with our logistics team.

No two days are alike at BoConcept Edinburgh, but the core element is always the same: We offer exceptional design advice and customer service to a design-conscious customer, helping them make an intelligent and informed buying decision, and creating their perfect space.

All Sales/Design Consultants will be fully trained to use Roomplanner – our in-house design software – to help customers design their customised furniture and plan the layout of their homes.

All Sales/Design Consultants will be provided with in-depth product and sales training, and teams work to individual and store monthly sales targets.

WHO WE’RE LOOKING FOR

Our Ideal Candidate:

· Is sales driven, with a proven track record in exceeding set goals and targets

· Is devoted to exceeding customer expectations at all stages of the sales process

· Can demonstrate their ability to grow sales through strong customer relationships

· Has experience in interior design and/or selling furniture, or can demonstrate a flair in the field

· Has the ability and maturity to manage their own time responsibly

· Has good IT skills, with the ability to learn new programs quickly

· Has a bright personality and self-confidence

· Has ambition to succeed, with the courage to dive in at the deep end

A working knowledge of Adobe Photoshop/InDesign is advantageous, but basic training will be provided.

A background in interiors & design is advantageous, but not essential. If you have a flair and appreciation for design and interiors, we can teach you all the rest.

Weekend and bank holiday working will be required.

FTE holiday entitlement is 30 days per year.

In return for your services, we offer a highly competitive basic salary with an excellent bonus structure; fantastic employee perks; a varied working week; and free coffee on tap, all day, every day.

Reference ID: EDI-DC-PT

Part-time hours: 16-24 per week

Job Types: Part-time, Permanent

Salary: £10.65-£11.54 per hour

Additional pay:

  • Bonus scheme
  • Quarterly bonus

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee discount
  • Flexible schedule
  • Sick pay

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Bachelor’s (preferred)

Experience:

  • Sales: 1 year (preferred)
  • High-end sales: 1 year (preferred)
  • Design: 1 year (preferred)

Work remotely:

  • No

APPLY HERE

GLASGOW SHOWROOM

BoConcept Showroom in Buchanan Galleries In Glasgow. Modern furniture shown in window.

BoConcept Glasgow has been in operation since 2002 and today is a strong team of designers based in Buchanan Galleries. We will shortly be opening our flagship store in Ingram Street, boasting the company’s latest concept store design.

Assistant Manager

ABOUT THE ROLE

We are looking for an experienced and commercially aware Assistant Store Manager to join our team. Working alongside the store manager, you will help to ensure maximal performance of your store, hitting and exceeding key KPIs and targets and boosting sales, whilst providing the team with exceptional leadership at every turn. You will be responsible for ensuring that the customer experience is flawless from start to finish, and that every aspect of the store runs smoothly. We need somebody confident and engaging, with a true skill for sales, and an infectious enthusiasm for design and interiors.

OVERALL RESPONSIBILITY

· Ensure the successful operation of the store according to the BoConcept brand standards.

· Work with the store manager to plan and delegate store responsibilities to the team, to ensure the optimal operation of the store

· Drive the team to exceed sales and operational targets, consistently meeting monthly/quarterly/annual KPIs. · Help to improve the store turnover, using space and category management to optimise the turnover/m2
· Work with key figures to evaluate the store’s performance and identify key development areas.
· Provide outstanding customer service, leading the way with the team.

· Represent the company image and be a proactive ambassador in the community.

· Assist the store manager in conducting progress meetings and appraisals in a timely manner for all team members, setting them smart objectives to work towards.

OUR IDEAL CANDIDATE

· Enjoys a scoreboard, and needs to know if they are winning or losing. · Has a high internal emotional need to succeed.
· Tends to see opportunities where others would see problems.
· Loves to be measured and held accountable for their results.

· Has the technical ability to do the job.
· Is humble enough to ask for coaching.
· Is confident enough to lead a team of A players
· Is exceptionally organised, and a natural multitasker
· Is commercially savvy, with ideas for how to make their store better

REQUIREMENTS

· A minimum of 1 year of management experience
· A background in sales, preferably within the furniture/interiors industry · Has a provable track record of leading a team to success

This is an exciting opportunity to join a growing, passionate team who are dedicated to Danish design, and supplying high quality furniture and excellent service to our customers. The role holds tremendous potential for professional development, as the right candidate would find themselves as a key team member in this growing business.

This role is full time, 40 hours per week. Working pattern is 5 days out of 7. Weekend and holiday working will be required.

30 days holiday per year.
Salary: £28,000 + bonuses Reference ID: GLA-ASM-FT
Job Types: Full-time, Permanent

 

APPLY HERE

Design Consultant (full time)

Do you have a passion for selling modern interior design in a beautiful retail store environment? Here at BoConcept, we are looking for a full-time Sales & Design Consultants for our Glasgow showroom.

ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E. .

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

ABOUT THE ROLE

A typical working day in BoConcept Glasgow might start with a morning meeting with your colleagues, discussing key design projects, sharing ideas and best practices, and updating your colleagues on your planned tasks and appointments for the day. From there, you may spend the morning working on a design proposal for a client who contacted you the previous day, while one of your colleagues pops out to do an at-home design visit with a client, and another is re-styling one of the showroom studios. Your afternoon could be spent contacting your existing and potential clients, while one colleague works on a design with a walk-in customer, and another is collating accessories for a styling appointment and coordinating a show-home with our logistics team.

No two days are alike at BoConcept Glasgow, but the core element is always the same: We offer exceptional design advice and customer service to a design-conscious customer, helping them make an intelligent and informed buying decision, and creating their perfect space.

All Sales/Design Consultants will be fully trained to use Roomplanner – our in-house design software – to help customers design their customised furniture and plan the layout of their homes.

All Sales/Design Consultants will be provided with in-depth product and sales training, and teams work to individual and store monthly sales targets.

WHO WE’RE LOOKING FOR

Our Ideal Candidate:
· Is sales driven, with a proven track record in exceeding set goals and targets
· Is devoted to exceeding customer expectations at all stages of the sales process
· Can demonstrate their ability to grow sales through strong customer relationships
· Has experience in interior design and/or selling furniture, or can demonstrate a flair in the field · Has the ability and maturity to manage their own time responsibly
· Has good IT skills, with the ability to learn new programs quickly
· Has a bright personality and self-confidence
· Has ambition to succeed, with the courage to dive in at the deep end

A working knowledge of Adobe Photoshop/InDesign is advantageous, but basic training will be provided.

A background in interiors & design is advantageous, but not essential. If you have a flair and appreciation for design and interiors, we can teach you all the rest.

Full-time working pattern is 5 days out of 7, Mon – Sun.
Part-time working pattern is negotiable. Please state your preferred hours in application. Weekend and bank holiday working is required.
Full-time holiday entitlement is 30 days per year.

In return for your services, we offer a highly competitive basic salary with an excellent bonus structure; fantastic employee perks; a varied working week; and free coffee on tap, all day, every day.

Reference ID: GLA-DC-FT

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Additional pay:

  • Bonus scheme
  • Quarterly bonus

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Bachelor’s (preferred)

Experience:

  • Design: 1 year (preferred)
  • Sales: 1 year (required)
  • High-end sales: 1 year (preferred)

Work remotely:

  • No

 

APPLY HERE

Retail Support Coordinator

BoConcept Glasgow is in need of a full-time Retail Support Coordinator, to support our Design Team in ensuring an excellent client experience from start to finish.

This role will encompass two main areas – customer service, and ensuring ongoing accuracy and clarity for each order processed by our stores, to eliminate any logistical and/or potential customer service issues. You will be based in the office of our Glasgow store, reporting to the Store Manager. We are looking for someone with a friendly nature, with great communication skills and excellent attention to detail.

Main duties include, but are not limited to:

· Reviewing orders processed the previous day, ensuring everything is correct and that no key information is missing.

· Ensuring that delivery slots are correctly booked for each order.

· Order optimisation – looking closely at orders once a week to check for production delays, rescheduling any deliveries as necessary, and keeping the customer informed at all stages.

· Reviewing delivery feedback daily, checking for any problems and arranging follow-up as required.

· Reporting product claims to HQ in Denmark, and agreeing a suitable resolution with the customer.

· Acting as a line of communication between the customer, our store, and our logistics team.

· Taking all possible preventative actions to avoid customer complaints.

· Ensuring any completed orders with an incomplete order status have been closed off.

· Adjusting stock levels as required, including removal of damaged stock, and addition of stock transferred from other stores.

· Booking service visits as required, for goods requiring repair or replacement.

Our Ideal Candidate has:

· Minimum 1 year customer service/retail support experience, preferably for a premium brand · Excellent verbal and written communication skills
· A confident personality, with the ability to
· Demonstrative experience of conflict resolution

· The ability to review, understand and extrapolate key information from database-style software · A strong attention to detail
· Great initiative, with a problem-solving attitude
ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service. We

prioritise customer service, and our goal is to ensure that all clients have a spectacular buying experience at every touchpoint.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E.

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

This is an exciting opportunity to join a growing, passionate team who are dedicated to Danish design, and supplying high quality furniture and excellent service to our customers. The role holds tremendous potential for professional development, as the right candidate would find themselves as a key team member in this growing business.

This role is full time, 40 hours per week, Mon-Fri. 30 days holiday per year. A desk and IT equipment will be provided in your store, and full training will be provided. Please note that full- time working in-store will be required, to allow this role to be carried out to the highest possible standard (subject to COVID restrictions).

Job Types: Full-time, Permanent
Salary: £21,000.00-£24,000.00 per year DOE

 

To apply, please email Sophie Irvine here with the applied job title and store as the subject line.

NEW SHOWROOM COMING SOON (TILLICOULTRY)

As BoConcept Scotland grows, we are excited to flourish into new markets. We will soon be opening a new unit in Tillicoultry, making Danish design even more accessible for the people of Scotland than before.

Store Manager

BoConcept Scotland is a high-end Danish design furniture franchise, currently undergoing the fit-out of a brand-new store set to open in October 2021. We are currently recruiting a full store team to begin training as soon as possible, so this is a very exciting opportunity for the right Store Manager candidate to come on board at an early stage, and help to build their perfect team.

ABOUT THE COMPANY

BoConcept was founded in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home and in-store interior design service.

ABOUT THE ROLE

We are looking for an experienced and commercially aware Store Manager to join our team. Reporting to our commercial director, you will ensure maximal performance of your store, hitting and exceeding key KPIs and targets and boosting sales, whilst providing your team with exceptional leadership at every turn. You will be responsible for ensuring that the customer experience is flawless from start to finish, and that every aspect of the store runs smoothly. We need somebody confident and engaging, with a true skill for sales, and an infectious enthusiasm for design and interiors.

OVERALL RESPONSIBILITY

· Ensure the successful operation of the store according to the BoConcept brand standards.

· Plan and delegate store responsibilities to your team, to ensure the optimal operation of the store

· Drive your team to exceed sales and operational targets, consistently meeting monthly/quarterly/annual KPIs.

· Improve the store turnover, using space and category management to optimise the turnover/m2

· Work with key figures to evaluate the store’s performance and identify key development areas.

· Provide outstanding customer service, leading the way with your team.

· Represent the company image and be a proactive ambassador in the community.

· Conduct progress meetings and appraisals in a timely manner for all team members, setting them smart objectives to work towards.

OUR IDEAL CANDIDATE

· Enjoys a scoreboard, and needs to know if they are winning or losing.

· Has a high internal emotional need to succeed.

· Tends to see opportunities where others would see problems.

· Loves to be measured and held accountable for their results.

· Has the technical ability to do the job.

· Is humble enough to ask for coaching.

· Is confident enough to lead a team of A-players

· Is exceptionally organised, and a natural multitasker

· Is commercially savvy, with ideas for how to make their store better

REQUIREMENTS

· A minimum of 2 years of store management experience

· A background in sales, preferably within the furniture/interiors industry

· Has a provable track record of leading a team to success

Reference ID: STE-SM-FT

Job Types: Full-time, Permanent

Salary: £34,000.00-£37,000.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee discount
  • Referral programme
  • Sick pay

Schedule:

  • 8-hour shift
  • Weekends

Experience:

  • Store management: 2 years (required)
  • Sales: 3 years (required)

Licence/Certification:

  • Drivers Licence (preferred)

Work remotely:

  • No

APPLY NOW

Assistant Manager

BoConcept Scotland is a high-end Danish design furniture franchise, currently undergoing the fit-out of a brand-new store set to open in October 2021. We are currently recruiting a full store team to begin training as soon as possible, so this is a very exciting opportunity for the right Assistant Store Manager candidate to come on board at an early stage, and help their Store Manager to build their perfect team.

ABOUT THE COMPANY

BoConcept was founded in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home and in-store interior design service.

ABOUT THE ROLE

We are looking for an experienced and commercially aware Assistant Store Manager to join our team. Working alongside the store manager, you will help to ensure maximal performance of your store, hitting and exceeding key KPIs and targets and boosting sales, whilst providing the team with exceptional leadership at every turn. You will be responsible for ensuring that the customer experience is flawless from start to finish, and that every aspect of the store runs smoothly. We need somebody confident and engaging, with a true skill for sales, and an infectious enthusiasm for design and interiors.

OVERALL RESPONSIBILITY

· Ensure the successful operation of the store according to the BoConcept brand standards.

· Work with the store manager to plan and delegate store responsibilities to the team, to ensure the optimal operation of the store

· Drive the team to exceed sales and operational targets, consistently meeting monthly/quarterly/annual KPIs.

· Help to improve the store turnover, using space and category management to optimise the turnover/m2

· Work with key figures to evaluate the store’s performance and identify key development areas.

· Provide outstanding customer service, leading the way with the team.

· Represent the company image and be a proactive ambassador in the community.

· Assist the store manager in conducting progress meetings and appraisals in a timely manner for all team members, setting them smart objectives to work towards.

OUR IDEAL CANDIDATE

· Enjoys a scoreboard, and needs to know if they are winning or losing.

· Has a high internal emotional need to succeed.

· Tends to see opportunities where others would see problems.

· Loves to be measured and held accountable for their results.

· Has the technical ability to do the job.

· Is humble enough to ask for coaching.

· Is confident enough to lead a team of A players

· Is exceptionally organised, and a natural multitasker

· Is commercially savvy, with ideas for how to make their store better

REQUIREMENTS

· A minimum of 1 year of management experience

· A background in sales, preferably within the furniture/interiors industry

· Has a provable track record of leading a team to success

This is an exciting opportunity to join a growing, passionate team who are dedicated to Danish design, and supplying high quality furniture and excellent service to our customers. The role holds tremendous potential for professional development, as the right candidate would find themselves as a key team member in this growing business.

This role is full time, 40 hours per week. Working pattern is 5 days out of 7.

30 days holiday per year.

Please note that regular travel will be required to Glasgow + Edinburgh for training, prior to the new store opening.

Reference ID: STE-ASM-FT

Job Types: Full-time, Permanent

Salary: £28,000.00-£31,000.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee discount
  • Referral programme
  • Sick pay

Schedule:

  • 8 hour shift
  • Weekends

Experience:

  • Management: 1 year (required)
  • Sales: 2 years (required)

Licence/Certification:

  • Driving Licence (preferred)

Work remotely:

  • No

APPLY NOW

Design Consultant (full time)

Do you have a passion for selling modern interior design in a beautiful retail store environment? Here at BoConcept, we are looking for a full-time Sales & Design Consultants for our upcoming showroom opening in Tillicoutry.

ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E. .

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

ABOUT THE ROLE

A typical working day in BoConcept Tillicoultry might start with a morning meeting with your colleagues, discussing key design projects, sharing ideas and best practices, and updating your colleagues on your planned tasks and appointments for the day. From there, you may spend the morning working on a design proposal for a client who contacted you the previous day, while one of your colleagues pops out to do an at-home design visit with a client, and another is re-styling one of the showroom studios. Your afternoon could be spent contacting your existing and potential clients, while one colleague works on a design with a walk-in customer, and another is collating accessories for a styling appointment and coordinating a show-home with our logistics team.

No two days are alike at BoConcept Tillicoultry, but the core element is always the same: We offer exceptional design advice and customer service to a design-conscious customer, helping them make an intelligent and informed buying decision, and creating their perfect space.

All Sales/Design Consultants will be fully trained to use Roomplanner – our in-house design software – to help customers design their customised furniture and plan the layout of their homes.

All Sales/Design Consultants will be provided with in-depth product and sales training, and teams work to individual and store monthly sales targets.

WHO WE’RE LOOKING FOR

Our Ideal Candidate:
· Is sales driven, with a proven track record in exceeding set goals and targets
· Is devoted to exceeding customer expectations at all stages of the sales process
· Can demonstrate their ability to grow sales through strong customer relationships
· Has experience in interior design and/or selling furniture, or can demonstrate a flair in the field · Has the ability and maturity to manage their own time responsibly
· Has good IT skills, with the ability to learn new programs quickly
· Has a bright personality and self-confidence
· Has ambition to succeed, with the courage to dive in at the deep end

A working knowledge of Adobe Photoshop/InDesign is advantageous, but basic training will be provided.

A background in interiors & design is advantageous, but not essential. If you have a flair and appreciation for design and interiors, we can teach you all the rest.

Full-time working pattern is 5 days out of 7, Mon – Sun.
Part-time working pattern is negotiable. Please state your preferred hours in application. Weekend and bank holiday working is required.
Full-time holiday entitlement is 30 days per year.

In return for your services, we offer a highly competitive basic salary with an excellent bonus structure; fantastic employee perks; a varied working week; and free coffee on tap, all day, every day.

Reference ID: STE-DC-FT

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Additional pay:

  • Bonus scheme
  • Quarterly bonus

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Bachelor’s (preferred)

Experience:

  • Design: 1 year (preferred)
  • Sales: 1 year (required)
  • High-end sales: 1 year (preferred)

Work remotely:

  • No

 

APPLY HERE

Retail Support Coordinator

BoConcept Scotland is in need of a full-time Retail Support Coordinator, to support our Design Team in ensuring an excellent client experience from start to finish.

This role will encompass two main areas – customer service, and ensuring ongoing accuracy and clarity for each order processed by our stores, to eliminate any logistical and/or potential customer service issues. You will be based in the office of our Glasgow store, reporting to the Store Manager. We are looking for someone with a friendly nature, with great communication skills and excellent attention to detail.

Main duties include, but are not limited to:

· Reviewing orders processed the previous day, ensuring everything is correct and that no key information is missing.

· Ensuring that delivery slots are correctly booked for each order.

· Order optimisation – looking closely at orders once a week to check for production delays, rescheduling any deliveries as necessary, and keeping the customer informed at all stages.

· Reviewing delivery feedback daily, checking for any problems and arranging follow-up as required.

· Reporting product claims to HQ in Denmark, and agreeing a suitable resolution with the customer.

· Acting as a line of communication between the customer, our store, and our logistics team.

· Taking all possible preventative actions to avoid customer complaints.

· Ensuring any completed orders with an incomplete order status have been closed off.

· Adjusting stock levels as required, including removal of damaged stock, and addition of stock transferred from other stores.

· Booking service visits as required, for goods requiring repair or replacement.

Our Ideal Candidate has:

· Minimum 1 year customer service/retail support experience, preferably for a premium brand · Excellent verbal and written communication skills
· A confident personality, with the ability to
· Demonstrative experience of conflict resolution

· The ability to review, understand and extrapolate key information from database-style software · A strong attention to detail
· Great initiative, with a problem-solving attitude
ABOUT THE COMPANY

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries. We design, produce, and sell contemporary Scandinavian furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service. We

prioritise customer service, and our goal is to ensure that all clients have a spectacular buying experience at every touchpoint.

OUR CORE VALUES

At BoConcept, we believe that a culture should be built from the inside out. Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people. The feeling of being empowered to produce our best results. That’s why we have created a set of values: the foundation of our collective culture – and shared success. We call it The BoConcept Way. When we build our team, we’re looking for people who have D.R.I.V.E.

DEVELOP YOURSELF

Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL

Decide where you’re headed and dedicate yourself to finding the best way to get there.

INITIATE SOLUTIONS

You can always choose to create your own reality instead of depending on the circumstances.

VALUE DIFFERENCES

Seek to understand others’ perspectives and use differences to create even better results.

EMBRACE COLLABORATION

Respect each other and play together to get the best results for everyone.

This is an exciting opportunity to join a growing, passionate team who are dedicated to Danish design, and supplying high quality furniture and excellent service to our customers. The role holds tremendous potential for professional development, as the right candidate would find themselves as a key team member in this growing business.

This role is full time, 40 hours per week, Mon-Fri. 30 days holiday per year. A desk and IT equipment will be provided in your store, and full training will be provided. Please note that full- time working in-store will be required, to allow this role to be carried out to the highest possible standard (subject to COVID restrictions).

Job Types: Full-time, Permanent
Salary: £21,000.00-£24,000.00 per year DOE

 

To apply, please email Sophie Irvine here with the applied job title and store as the subject line.

LOGISTICS

As part of our design package, we offer a comprehensive delivery and installation service. Our in-house delivery team have years of experience with BoConcept products and loves the chance to solve a problem.

Installer

BoConcept is a global furniture brand with over 260 stores in 60 different countries offering a complete collection of furniture & accessories to our style conscious, urban-minded customers.

BoConcept Scotland is fast becoming the leading retail brand in interior design offering a complete collection of furniture and accessories to our style conscious, urban-minded customers.

We pride ourselves on delivering with passion throughout our organisation, an exceptional customer experience.

Our team pride themselves on delivering with passion; being exceptional!

We require our team to be service minded, articulate, responsible, independent, enthusiastic and very importantly, focused on getting it right first time!

If you are a customer service orientated individual with a responsible and enthusiastic attitude, who has experience in a delivery / warehouse environment then we want to hear from you. People with customer service experience who are keen and successful DIY’ers will also be considered.

Our Installers and warehouse team are be based in the Glasgow warehouse and delivering all over Scotland. The role is 5 days out of seven although weekend work is unusual.

An opportunity has arisen for a Full Time Furniture Assembler / Warehouse team member to join our BoConcept Scotland team.

The responsibilities of the role

  • Interacting with customers daily and upholding the high standards of the organisation by ensuring customer satisfaction and exceeding expectations.
  • Keeping our stock safely stored at our warehouse.
  • Offloading and splitting / sorting our shipments
  • Loading furniture onto and from the vehicle, then driving the deliveries to the site / customers home etc.
  • Installing, assembling, and demonstrating the furniture.
  • Assembling showroom displays and supporting the store team as required.

Skills, experience and attributes

  • Experience assembling furniture or a basic level of carpentry / DIY skills.
  • Experience handling high value products and the ability to lift heavy objects.
  • warehouse working
  • forklift licence ( this would be preferable)
  • You will need to be well presented with good time management and excellent verbal communication skills.
  • Use of own initiative along with the ability to work within a team is essential.
  • A full UK Driving License – as driving will be an essential part of this role, experience driving a commercial / light goods vehicle would be preferred but not essential.
  • As a member of our Scotland team, you will receive a competitive salary, bonuses, generous discounts and extensive training with the potential to progress within our growing business.

We would like to fill this position soon so to be considered for the Furniture Installer role please email your CV together with a covering letter.

Job Types: Full-time, Permanent

COVID-19 considerations:
BoConcept Scotland warehouse safe working procedures for Covid – 19 include,
Robust hand hygiene
Social distancing
Use of PPE (facemasks)

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Reference ID: Warehouse / Install

Application deadline: 09/07/2021

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus
  • Tips
  • Yearly bonus

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee discount
  • On-site parking
  • Sick pay

Schedule:

  • Day shift

Experience:

  • DIY: 1 year (required)
  • Customer service: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (Max 3 points) (required)
  • Forklift (preferred)

Shift availability:

  • Day shift (required)
  • Overnight shift (required)

Work remotely:

  • No

APPLY HERE