HOW IT WORKS
Find out everything you need to know about creating your perfect space with BoConcept Scotland.
KEEPING YOU SAFE
COVID-19 INFORMATION FOR OUR CUSTOMERS
These are unprecedented times, the situation is constantly changing and we adapt to it day by day. Our priority is ensuring the health and wellbeing of our employees, partners, and customers. As such, we closely monitor and follow guidelines from the various government bodies across our markets to ensure strict controls and guidelines are followed.
Please find some FAQs below. We will be updating this page regularly as the situation evolves.
In line with the Scottish Government restrictions, our stores are open.
Book your store appointment here.
If you are unable to visit us in store, our teams are also available to help you either virtually or in your home.
All of our store teams are ready to help you during normal business hours.
You can also shop with us online as normal.
Yes, you can still order online as normal. Specific delivery details and times will be confirmed at the point of order.
Yes, we are operating our delivery and installation process as normal, with additional measures in place to maintain the safety of our clients and staff.
We understand that it can be tricky to find the right piece for you at this time without physically trying the furniture. This is why our designers are trained to select the best options for you.
If you find that your furniture is unsuitable, our unique lifetime care service covers this. If you are not fully satisfied with the design once installed, let us know within 7 days and we will gladly find you an alternative solution.
KEEPING YOU SAFE
We have introduced new practices to our showrooms and maintained our high level of cleanliness to help keep both our staff and clients safe.