HOW CAN I PAY AT BOCONCEPT SCOTLAND?

Perhaps you have already settled on the perfect design for your space or are just beginning to explore options but are anxious about how you will settle the bill should you find just what you are looking for here at BoConcept Scotland. Making an investment in your home can be a big step, so you are completely right to want to understand all the ins and outs of the process before making a commitment.

At BoConcept we specialise in crafting personalised solutions to suit each and every client, and how we handle payments is no different. Here we will break down the available payment options available at BoConcept Scotland, giving representative examples to explain the implications of each one, so that you can find the best payment solution for you without any of the stress.

We cannot recommend which particular option might be the best one for you, but our aim is to prepare you with all of the facts you require in order to make an informed decision when the time comes to place your order.

your questions answered

by Lynne McLeod, Office Manager

PAYMENT ON ORDERING

This one is simple; you pay for your whole design up front when placing your order with the design consultant.

REPRESENTATIVE EXAMPLE

FAQs

Does BoConcept Scotland offer any discount for up-front or cash payments?

At BoConcept we work hard to deliver the best value to our customers at all times, and every item in our collection is priced accordingly. We believe that everyone deserves access to great design, so with this in mind, we do not offer any discounts to those placing large orders or in a position to make upfront or cash payments. Why should one person pay more for something than someone else?

DEPOSIT DOWN

The next step in breaking the overall sum of your balance into smaller chunks, Deposit Down is a credit free option where you will pay a deposit upon placing the order for your design, followed by the remainder of the balance one week before your delivery.

REPRESENTATIVE EXAMPLE

INTEREST FREE CREDIT

This option allows you to spread your costs over twelve fixed monthly payments, interest-free. We will ask for a deposit (minimum 15% of the order value) at the point of order, then the remaining balance will be split into equal monthly payments spread over a maximum of 12 months.

REPRESENTATIVE EXAMPLE

FAQs

Who is the credit provider?

BoConcept Scotland’s interest free credit service is provided through Novuna Personal FInance. As a Novuna Personal Finance customer you will have access to an online portal and app which will help you to manage your repayments.

What’s the minimum spend required to access this type of finance?

Novuna Personal Finance require the loan amount (Your order total minus the deposit that you have already paid) to be a minimum of £500.00 – necessitating a minimum design value of £588.24.

Will my application for interest free credit be subject to a credit check?

Yes, in order to be accepted for an interest free credit agreement you will need to pass Novuna Personal Finance's credit score check. If you are not successful we will not be able to extend this line of credit. We understand that situations change and will happily submit a reapplication for credit for in the future, although we would recommend waiting at least six months to do this.

When do the repayments start?

Your payments will begin shortly after you receive your furniture. Within 1-2 weeks after the date of delivery you will receive a letter from Novuna Personal Finance, outlining the payment dates and confirming the terms of the agreement for future reference.

Can I change my monthly payment date?

Yes. If you wish to change your monthly payment date to something that suits you better, Novuna Personal Finance can do this for you.

BUY NOW PAY LATER

With Buy Now Pay Later (also refered to as Countdown Interest Bearing Credit) you have flexible payment options to choose from depending on your budget. Again, we will as for a deposit (minimum 15% of order total) at the point of order, then you can pay as and when you can for up to twelve months. After that interest will start to accrue.

REPRESENTATIVE EXAMPLE

FAQs

Who is the Credit provider?

BoConcept Scotland’s countdown interest bearing credit is provided through Novuna Personal Finance. As a Novuna Personal Finance customer you will have access to an online portal and app which will help you to manage your repayments.

What’s the minimum spend required to access this type of finance?

Novuna Personal Finance require the loan amount (Your order total minus the deposit that you have already paid) to be a minimum of £500.00 – necessitating a minimum design value of £588.24.

Will my application for Buy Now Pay Later be subject to a credit check?

Yes, in order to be accepted for a countdown interest bearing credit agreement you will need to pass Novuna Personal Finance’s credit score check. If you are not successful we will not be able to extend this line of credit. We understand that situations change and will happily submit a reapplication for credit for in the future, although we would recommend waiting at least six months to do this.

What is the repayment period for Buy Now Pay Later?

If you select Buy Now Pay Later as your payment option, your finance balance (after the deposit has been paid) will automatically be split into 36 monthly direct debits, with an APR of 19.9%.

When setting up your agreement you can choose to defer the starting date of your repayments by up to 12 months. This is called the deferral period and begins on the day that the agreement is made, which in this case is when you place your order. If you choose to incorporate a deferral period, the total length of your agreement with be 36 months plus the length of your deferral period (e.g., 36 months + 12-month deferral period = 48-month length of agreement).

What happens during the deferral period?

The deferral period itself is interest free, and Novuna Personal Finance will write to you to let you know when this period is almost over. You can pay off any or all of your finance balance, in as many or as little payments as you like, during the deferral period. There is no charge from Novuna Personal Finance to do this. If you pay off your finance balance in full within the deferral period, you will not be charged any interest and your agreement will be ended.

When do the repayments start?

The repayments will start at the end of the deferral period. Novuna Personal Finance will write to you to let you know when this period is almost over. At the end of the deferral period, any loan amount remaining will be divided in to 36 monthly payments, with the 19.9% APR added, including for the deferral period itself.

Is there an administration fee or other hidden cost?

No. Neither Novuna Personal Finance nor BoConcept will charge you for setting up the payment agreement, or for any early payments or settlement.

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